https://www.upscalerolexs.com

We are always looking for bright, innovative individuals to join our team. Please view the positions that we have available and if you meet the criteria, send in your resume. 

Don't quite fit the position that we are hiring for? Send in your resume anyway and we will keep it on file in case of future openings that may better suit your skill set. 

Client Services Technician (Entry Level)

  • Manage the overall technical installation of computer hardware, network connectivity, database installation and setup, as well as application installations.
  • Strong knowledge of Windows operating systems, network environments, security configurations, and group policy management. 
  • Establish training classes with customer's management team and/or end users.
  • Work directly with the software development team to improve the functionality and quality of our software applications.
  • Work directly with customers to analyze their business needs for adding functionality or improving features within a software application.
  • Perform usability testing, operational testing, and internet-based product training with restaurant industry professionals.
  • Must be willing to travel including weekends and holidays.
  • Nights and Weekends are required on a rotational basis

The ability to perform highly responsible and complex work; work productively with or without direct supervision; interact professionally with clients and vendors; establish and maintain effective relationships with those contacted in the course of work; work in a team environment; use discretion in handling confidential matters; comply with and enforce safety; health and environmental policies. Installing and providing on-site training of restaurant management software solutions is a plus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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